A recent hacking is done on British Airways application and its official website ba.com led to the disclosure of personal details like names, email id’s and card details of approximately 380,000 clients, creating a complete mess.
Alex Cruz, British Airways manager revealed that the breach of information made through its application and website happened between August 21 and September 5 where hackers gathered the 3-digit CVV security codes on the backs of cards, something which went unimaginably. The airline was updated by a third party agency about the hacking.
The company later released a statement that the breach was resolved and the website is working normally. Airline representative stated that the stolen data did not include travel or passport details. BA also mentioned that it did not store the CVV numbers as it is denied under international benchmarks set out by the PCI Security Standards Council.
The company is contacting all customers who have been affected by this incident and have asked its customers to contact their respective bank or credit card provider and follow their recommended advice to resolve the issue. The airlines stated that only the bookings made between the above dates were impacted and has guaranteed to remunerate them for any losses.
On the off chance that the airlines are found to have been careless, Europe’s privacy laws would enable the carrier to be fined up to 4% of the total annual worldwide income. The amount is expected to be around £489M ($634M). The Information Commissioner’s Office and British Police are still probing the issue.